Most homeowners are converting from a tank water heater — not installing from scratch. The cost varies enormously based on what your home's infrastructure can accommodate. Here's the honest breakdown by scenario.
Simplest and most affordable. Your existing gas line, venting route, and electrical connections are compatible with the new tankless unit. The plumber removes the old tank, mounts the new unit in the same location, connects existing plumbing, gas, and venting, and commissions the system.
The existing venting (often B-vent on older gas tanks) is incompatible with the new tankless unit's direct or concentric vent system. A new vent run is cut through a wall or ceiling. Most gas tankless units require Category III or IV stainless steel vent pipe.
Your existing gas line is too small to supply the 120K–199K BTU a whole-house tankless unit needs. The plumber upsizes the supply line from the meter to the unit. This may require coordinating with the gas utility for meter work.
Installing a whole-house electric tankless heater requires a 200-amp panel and dedicated 240V circuits. Many homes have 100-amp or 150-amp panels. The panel upgrade requires a licensed electrician and often utility coordination.
Your home has no natural gas service. Installing a gas tankless unit requires: a utility application to extend the gas main to your home (utility work; time and cost varies), installation of a meter and service line, interior gas piping to the heater location, venting, and permits. Total cost includes utility extension fees which can be $500–$2,000+ depending on distance.
A thorough plumber should assess all of these before providing a conversion quote. If they don't, ask: